FAQ

How can I place an order?
Browse our website, add items to your cart, and proceed to checkout. Enter your shipping and payment information to complete your purchase.

Can I change or cancel my order?
Orders are processed quickly, so we cannot change or cancel them once confirmed. Please check your order carefully before completing your purchase.

Which payment methods do you accept?
We accept PayPal, Visa, MasterCard, and American Express for secure transactions.

How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number.

What is your return policy?
You can return items within 30 days of receipt. Please see our return policy for more details.

Do you ship internationally?
We currently ship to Denmark, Germany, the United Kingdom, and Poland. Please see our shipping policy for more information.

How can I contact customer service?
Send us an email at info@mezam.dk for assistance.

Are your products environmentally friendly?
We are committed to sustainability by minimizing waste and sourcing our products responsibly.

How can I stay updated on new products and promotions?
Sign up for our newsletter on our website to receive updates.