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Privacy policy

Statement on the collection of personal data

This Personal Data Statement (PICS) aims to inform you in accordance with the Privacy Regulations about:

  • The purpose for which we collect and use your personal data when you use this website ("Website") or purchase products through it ("Products").
  • The parties to whom your personal data may be disclosed.
  • How you can request access to or modification of your information.

This statement may be updated from time to time. Please check this page regularly for any changes.

1. Data controllers

1.1 "We", "us", "our" refers to the data controller.

2. Registered persons

This statement applies to personal data belonging to "you" or "your", including:

  • Visitors – People who browse our website.
  • Users – People who buy, request, or receive products.
  • Contacts – Individuals who communicate with us via the website, email, or other channels.

3. Data we collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

(a) From visitors:

  • IP address or unique device identifiers.*

(b) From users:

  • Username
  • Account password
  • Full name*
  • Email address*
  • Billing address*
  • Delivery address*
  • Payment information*
  • Phone number

(c) From contacts:

  • Full name*
  • Email address*
  • Any additional personal data you provide to us.

(*) Mandatory information

3.2 If you do not provide us with the necessary personal data, we may not be able to grant you access to our website, process your orders, or respond to your inquiries.

4. Purpose and use of data

4.1 Your personal data may be collected, stored, processed, transferred, and used for:

(a) Order fulfillment, including:

  • Processing and shipping your orders.
  • Managing your registered account (if applicable).
  • Handling billing and payment.

(b) Monitoring and analysis, including tracking website usage to generate statistical data.

(c) Personalization of user experience, such as recognition of preferences and browsing behavior.

(d) Improvement of our website and products based on customer reviews and usage patterns.

(e) Research and development, including data analysis and product improvements.

(f) Customer service, so we can respond to inquiries and support requests effectively.

(g) Communication regarding orders, such as order confirmations and shipping updates.

(h) Technical maintenance and project management.

(i) Ensuring website and data integrity.

(j) Prevention of fraud.

(k) Compliance with legal requirements, including requests from authorities.

(l) Direct marketing, but only if you have given your consent (see section 11 below).

(m) Other purposes directly connected to the above.

4.2 We will not use your personal data for other purposes unless:

  • You have given your explicit consent.
  • The purpose is directly related to the original purpose of the collection.
  • Use is permitted in accordance with the law.

5. Disclosure of personal data

5.1 Your personal data may be shared with:

  • Our employees and management.
  • Our subsidiaries and their employees.
  • Shopify Inc., our IT service provider managing the website.
  • PayPal Holdings Inc. and other payment processors.
  • Product sellers for order fulfillment.
  • Service providers handling administrative tasks, IT services, data analysis, cloud storage, and fraud prevention.
  • Our insurance companies, banks, and professional advisors (legal, financial, accounting).
  • Public authorities or organizations requiring disclosure of information for security or legal reasons.
  • Third parties involved in business transactions (e.g., mergers, acquisitions).

5.2 If you make payments through third-party payment processors, you enter into a direct agreement with them subject to their terms and privacy policy.

5.3 We ensure the confidentiality of your information by including contractual clauses when sharing data with third parties.

5.4 If we plan to disclose your personal data beyond the categories mentioned above, we will obtain your consent.

6. Cookies

6.1 Our Cookie Policy is part of this Privacy Policy.

6.2 A cookie is a small data file that a website stores on your device.

6.3 We use cookies to:

  • Ensure the website functions correctly and loads efficiently.
  • Remember your preferences (e.g., language, login details).
  • Analyze web traffic and optimize design.
  • Track user behavior to improve product recommendations.

6.4 We use two types of cookies:

  • Session cookies, which expire after each visit.
  • Persistent cookies, which are stored to enhance your browsing experience.

6.5 Our cookies fall into the following categories:

  • Necessary cookies – Required for basic functionality.
  • Functionality cookies – Store preferences for a more personalized experience.
  • Performance cookies – Collect data about website usage.

6.6 We use a limited number of third-party cookies, which are specified in our Cookie Policy.

6.7 If you continue to use our website without changing your cookie settings, you accept our use of cookies.

6.8 You can disable or delete cookies via your browser settings, but this may affect website functionality.

7. Data retention

7.1 We only retain your personal data as long as necessary for the relevant purpose or to comply with the law.

7.2 When data is no longer necessary, it is securely deleted.

8. Access and corrections

8.1 In accordance with PDPO, you have the right to:

  • To request access to your personal data.
  • To request corrections if data is inaccurate.

8.2 If you wish to access or modify your personal data, please contact us.

8.3 We reserve the right to charge a reasonable fee for processing such requests.